The mindset of a receptionist

This episode covers a conversation with Jørgen Tande-Petersen (Front Office Manager at Hotel Victoria Stavanger). What are, for instance, the essential aspects for today’s front office employees? How do you deal with all different types of guests? This, and many Les mer …

Age is only a number

This episode covers a conversation with Michael Holm (Hotel director Sola Strand Hotel) and Hans Kristian Bjune (Front of House Supervisor Sola Strand Hotel). They will share their experiences and advices as being a young leader in the hospitality industry. Les mer …

How to manage a 5-star hotel from home?

In this episode, we speak with Harmen Silver, Pre-Opening General Manager of The Marmorosch Bucharest, Autograph Collection, about his experiences during the hotel’s pre-opening. Besides, it will give an insight into his experiences and motivations in general in the hospitality Les mer …